Contact Us

Language

English

Country

United States

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Common Questions

Work From Home positions are very popular, and often there are no openings available in the US. If jobs are not showing in the search results for ‘Work From Home’ in your country, then there are no Virtual CSA jobs available at this time.

If your state is not showing in the drop-down menu for ‘Find a Job Near You’, then there are no brick & mortar call center CSA jobs available in your state at this time.

Business needs change quickly, so we cannot predict exactly when more will become available.

Our agents do not have any additional information.
 
There are sometimes scams involving job recruitment.

The only way to get a job as a Customer Service Associate for Amazon is to apply on jobs

If you believe you have been scammed, please select an option above to connect with Amazon Candidate Support for further assistance.
 
You can apply for any position online through our website at jobs.

If you previously worked at Amazon, you are welcome to reapply. We will evaluate your rehire eligibility based on your employment record. Please note, all candidates who have previously been hired at Amazon will go through this check, whether they worked or withdrew before starting. Once we have finished this process, we will notify you with next steps.
 

In order to be considered for any of our positions, you must complete the online application.

If an in-person interview or appointment is needed for an application, Recruiting will contact you about it after you’ve completed the application.

All of our current job openings can be viewed at jobs.

A resume is not part of the hiring process for hourly Customer Service positions.

In order to successfully complete the assessment, all questions must be answered. Missing answers to questions will be brought to your attention when you try to submit the assessment.

If you are receiving an error message that you have left questions blank, please click on the page number below the error message. You will be taken to the page of the assessment where a question is blank.

Once you have selected an answer for each question, you can select ‘Return to Error Page’ to correct any additional errors and submit the assessment.

Amazon’s minimum wage in the US is at least $15 for all employees – full-time, part-time, temporary and seasonal. It will be a simple minimum, with no target requirements or eligibility requirements.

If you have other pay questions, please refer to your Contingent Offer Letter.

There are sometimes scams involving job recruitment.

The only way to get a job as a Customer Service Associate for Amazon is to apply at contact.

If you believe you have been scammed, please select an option above to connect with Amazon Candidate Support for further assistance